You got an email saying a tech partner invited your agency to its Partner Program. That means the partner has already added you. You can look at the program straight away, and accept the invitation when you're ready.
This article is for agencies. If you're a tech partner adding agencies, see Adding an Agency to Your Partner Program When You Invite Them.
1. The Email
The subject reads [Partner] invited [your agency] to its Partner Program. It tells you:
which program you were added to;
Your tier: the tier the partner placed you in;
the partner's rates at that tier. Brands you refer is the rate for brands you refer to them, and Brands you manage is the rate for brands you manage. A line only appears if the partner set a rate for it;
a View the program button.
Everyone at your agency who has set up their Partner Partner login gets their own copy. Teammates who haven't set up a login yet don't.
Why now? The email is sent once, when your partnership with that partner becomes active. Often that's the moment you claim the account the partner invited you to, so it may arrive just after you join.
2. Finding the Program
Click View the program in the email, or go to Partners › Programs and open it from Your memberships.
The program page lists what the partner asks of partners at your tier and what they offer in return.
3. What "Pending" Means
In Your memberships, the program shows a Pending label and an Unconfirmed tag. To see only these programs, click the Pending filter.
You see | It means |
⏳ Pending | The partner has added you, and you haven't accepted the invitation yet. |
⏳ Unconfirmed | The partner hasn't confirmed your placement in the program yet. |
You can open the program and read its requirements and benefits while it's Pending.
4. Accepting the Invitation
Open the program. Click View the program in the email, or go to Partners › Programs and click Confirm next to the program under programs need attention.
At the top of the program page you'll see You've been invited to this program. Click Accept invitation.
✅ The program is no longer marked Pending, and the button goes away.
💡 Featured partners. If the partner has a featured card on your Homepage, that card also reads [Partner] added you to [program] and has its own Accept invitation button. It opens the same program page, where you accept as above.
Accepting doesn't remove the Unconfirmed tag. That tag is about your partner confirming your placement, which they do on their side.
If you think you belong in a different tier, or you didn't expect to be added, contact the partner. Questions about the program itself go to them. Questions about Partner Partner go to [email protected].
Related: How Partner Tier Health & Accountability Works · Joining Partner Partner From a Partner's Invitation · Your Plan: What Free Includes and When to Upgrade to Growth